Privacy Policy
Last updated: February 14, 2026
EssentiaRave LLC (“ESSENTIARAVE,” “we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products and services (the “Services”), in order to provide you, the customer, with a curated shopping experience. Our principal place of business is located in the United States. ESSENTIARAVE is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including payment card information, transaction details, and payment confirmations.
- Account information including your username, password, preferences and settings.
- Transaction information including the items you view, add to your cart, purchase, return, exchange, or cancel.
- Communications with us including information you provide in customer service inquiries.
- Device information including your IP address, browser type, and network connection.
- Usage information regarding how and when you interact with the Services.
Personal Information Sources
- We may collect personal information from the following sources:
- Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
- Automatically through the Services, including from your device and through cookies and similar technologies.
- From our service providers when they collect or process personal information on our behalf.
- From our marketing partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide the Services, process payments, fulfill orders, manage accounts, facilitate shipping and returns, enable reviews, personalize your shopping experience, and improve our Services.
Marketing and Advertising
We use your personal information to send promotional communications by email, SMS, or postal mail (where permitted), and to display relevant advertisements on our Services or other websites based on your activity.
SMS Marketing
By providing your phone number and opting in to receive text messages, you consent to receive recurring automated promotional and personalized marketing text messages (such as cart reminders) from EssentiaRave LLC at the phone number provided. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at support@essentiarave.com.
Security and Fraud Prevention
We use personal information to authenticate accounts, protect against fraud, secure transactions, and investigate unlawful activity.
Communicating with You
We use personal information to provide customer support and maintain our business relationship with you.
Legal Reasons
We use personal information to comply with applicable law, respond to valid legal process, enforce our policies, and protect our rights.
We collect and process personal information only as necessary to operate our business, fulfill orders, comply with legal obligations, prevent fraud, and improve customer experience.
Cookies and Targeted Advertising
We use cookies, pixels, and similar tracking technologies (including those provided by Shopify, Meta, Google, and other advertising partners) to operate our website, analyze traffic, improve performance, and deliver relevant advertisements.
You may manage cookie preferences through your browser settings. You may also opt out of certain targeted advertising through industry opt-out programs such as:
Disabling certain cookies may affect website functionality.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:
- To Shopify and service providers (payment processing, fulfillment, analytics, customer support, cloud storage).
- To marketing partners in accordance with applicable law.
- When you direct us to share information (such as through social media integrations).
- Within our corporate group.
- In connection with a business transaction.
- To comply with legal obligations or protect our rights.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information you submit may be transmitted to and shared with Shopify and third parties as necessary to provide the Services. In certain circumstances, Shopify acts as an independent controller of your personal information. For more information, please visit https://privacy.shopify.com.
Third Party Websites and Links
The Services may provide links to websites or platforms operated by third parties. We are not responsible for the privacy or security practices of such sites.
References to third-party brands, events, organizations, or platforms are for descriptive or informational purposes only and do not imply sponsorship, endorsement, or affiliation unless expressly stated.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.
Security and Retention of Your Information
No method of transmission or storage is completely secure. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including:
- The right to access or know personal information we hold about you.
- The right to request deletion of personal information.
- The right to correct inaccurate information.
- The right to receive a copy of your personal information.
- The right to opt out of targeted advertising.
We honor Global Privacy Control signals where required by law.
You may exercise your rights by contacting us at support@essentiarave.com.
International Transfers
Your personal information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.
If we transfer personal information from the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as Standard Contractual Clauses where required.
International Customers
If you access the Services from outside the United States, you acknowledge that your personal information may be transferred to and processed in the United States.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on our website and update the “Last updated” date.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
EssentiaRave LLC
Albany, NY, United States
Email: support@essentiarave.com
For purposes of applicable data protection laws, EssentiaRave LLC is the data controller of your personal information.