Track Your Order

Once your order has been processed, you will receive a confirmation email. After your order has been fulfilled, a tracking number can be used to monitor the progress of your package. If the tracking is not updated, kindly wait a few days for our logistics team to fully update it. 

To track your order, simply follow these steps:

  1. Locate your tracking number in the confirmation email.
  2. Visit the postal website and track your order.

If the tracking information does not update after 5 business days, please contact us so we can assist you with your order. 

If you have any questions or concerns regarding the tracking of your order, our customer support team is here to assist you. You can reach us by email at essentiarave@gmail.com or through our chat bot and contact form on the website.

Rest assured that we strive to provide accurate and up-to-date tracking information. However, please note that there may be occasional delays or discrepancies due to unforeseen circumstances beyond our control.