Shipping & Delivery
When it comes to shipping and delivery, we understand the importance of receiving your festival essentials in a timely and efficient manner. At EssentiaRave, we strive to provide a seamless shipping experience for all our customers.
Our shipping policy is designed to ensure that your items are delivered to you safely and securely. We work with trusted shipping partners to ensure that your package arrives on time and in excellent condition.
Here are some important details about our shipping and delivery process:
Processing Time: Once you place an order, our team works diligently to process and prepare your items for shipment. Our standard processing time is 5-10 business days. During peak seasons or promotional periods, processing times may be slightly longer. Rest assured, we will do our best to get your order ready as quickly as possible.
Tracking Your Order: Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to track the progress of your package and estimate its arrival date. Please note that tracking information may take some time to update, so we appreciate your patience.
Delivery Time: The delivery time for your order will depend on the shipping method you choose and your location. Standard shipping typically takes 7-20 business days. Please note that these are estimated delivery times and may vary due to unforeseen circumstances or delays in the shipping process.
International Shipping: We offer international shipping to select countries. If you are placing an order from outside the United States, please ensure that you provide accurate shipping information and check if any customs duties or taxes apply in your country. Please note that international shipping may take longer than domestic shipping due to customs clearance procedures.
If you have any questions or concerns about shipping and delivery, please don't hesitate to contact our customer support team. We are here to assist you and ensure that your festival essentials reach you in a timely manner.